We operate an open return policy in accordance with the Swedish Distance Contracts Act, which means that you are entitled to regret and cancel your purchase without cause within 14 days from the date of receiving the goods. You don't have to send the products back within 14 days, but you do need to contact us within 14 days. Only unused products may be returned, which means that the goods must be in unchanged condition and still in its original packaging. If a product that is sent back to us for exchange has been used, we will send it back to you together with an invoice of 20 Euro for administration and return shipping.
Goods are returned at your expense and you are responsible for the transportation.
Please contact us as soon as possible at firstname.lastname@example.org before sending us anything.
If a product is faulty, or if you have other complaints, please contact us as soon as possible at email@example.com and describe the problem before sending anything to us.
Headbanger Lures AB